Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Identified

Some users may be experiencing a delay in sending ETrans documents.

All ETrans documents should be transmitted by the end of the day.

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Began at:

Affected components
  • ScribOrder
    • Credit Card Processing
    • Email Notification Service
    • IP Printing & Digital Signing
    • ScribCheck
    • SMS & Phone Services
    • Search Clusters & NoSQL Storage
    • Etrans System