Resolved

We've now resolved the incident. Thanks for your patience.

Investigating

This is caused by an issue with our third party payment vendor, we are monitoring the situation and will update when the issue is resolved

Began at:

Affected components
  • ScribEnroll
    • Email Notification Service
    • GIS Integration
    • Search Clusters & NoSQL Storage
    • SMS & Phone Services
  • ScribChoice
    • Email Notification Service
    • GIS Integration
    • Search Clusters & NoSQL Storage
    • SMS & Phone Services
  • ScribOrder
    • Credit Card Processing
    • Email Notification Service
    • IP Printing & Digital Signing
    • ScribCheck
    • SMS & Phone Services
    • Search Clusters & NoSQL Storage
    • Etrans System